Dorothy Perkins IE Reviews

To track an order on the Dorothy Perkins website, follow these steps:

1. Visit the website and click "Log In" located in the top navigation.
2. Once logged in, click on "My Account" then "My Orders".
3. You will be redirected to your account page where you can review all orders.
4. If you have received your dispatch email, this means that your order is on the way. Simply enter the order number and hit "Find Order" to track your order.
5. If you have not yet received your dispatch email or don't know your order number, the virtual agent Layla will be able to check on the status of your order.

Please note that most deliveries can take place between 8am to 9pm. If it's after 9pm on your expected delivery date, then your order is late. On rare occasions, deliveries can be delayed due to events out of control. Most delayed deliveries are delivered on the following day. If your delivery date has passed and you would like to investigate this further, please either email them and provide the order number, order date, name on the order, and also the email you ordered from or contact them via Facebook.

To return a product to Dorothy Perkins, follow these steps:

1. Repack your products.
2. Login to the returns portal on the Dorothy Perkins website. You will need your order number and email or the last 4 digits of your phone number.
3. Select your preferred return option. You can print the returns label at home or in store.

Please note that items must be returned within 28 days of receipt. Any product(s) returned must be sent back within 28 days from the date you notify Dorothy Perkins of your intention to return the product(s). Returned products should be sent back in their original condition, together with the original packaging and all tags. Products must be unworn and unwashed. Dorothy Perkins will not accept returned products that show any signs of having been worn or washed. If a product is returned that has been worn, used, damaged, or is otherwise in an unsaleable condition, Dorothy Perkins reserves the right to refuse your refund or reduce your refund value to reflect any reduction in the value of a product. Certain items such as pierced jewellery, underwear, swimwear, fashion facemasks, beauty products, and shoes have specific return conditions for health and hygiene reasons. Please check the Dorothy Perkins website for more details.

Dorothy Perkins is the largest womenswear retailer in the UK, with over 600 stores nationwide. It has been trading since 1919 and has been online with dorothyperkins.com since 1999. The store offers up-to-the-minute fashion and the essential items of the season at affordable prices. However, some customers have expressed dissatisfaction with their shopping experience, citing issues with returns and refunds. Others have noted a decline in the quality of the products. Despite these issues, some customers have had positive experiences, particularly with customer service. It's important to note that these are individual experiences and may not reflect the overall quality of products and services provided by Dorothy Perkins.

The website dorothyperkins.com accepts various payment methods. These include Visa, Visa Electron, Master Card, Maestro, American Express, and PayPal. All prices shown online include VAT. These payment methods also apply to all of the merchandise available in the traditional stores. Please note that you must be an authorised user of the credit or debit card or payment account (i.e. PayPal, Klarna or Clearpay) used to pay for your order.

Dorothyperkins.com operates under Debenhams Brands Limited. When a customer places an order, they agree to be bound by the Terms and Conditions, Terms of Use, Privacy Notice, and the Returns Policy. If a customer cancels their contract, the price paid for the products will be refunded, minus the £1.99 cost for returning the products. It's important to note that the contract for the sale of products is made between the customer and the relevant Concessionaire Brand, and these terms and conditions apply to such contracts.

As for the shipping policy, it appears that all the Custom taxes and fees are incorporated into each item, so customers don't get any nasty surprises when their items arrive. However, there's no explicit mention of a free shipping policy.

Please note that this information is based on the most recent data available and may be subject to change. For the most accurate and up-to-date information, it's recommended to visit the official website of Dorothy Perkins.